Chatbot AI Automation is here to simplify customer support and service. This will provide a better experience for users, especially in the customer service process.
With Ecomkey’s AI Auto Chatbot, you’ll never miss a potential customer again!
The AI Chatbot can respond to a large volume of messages simultaneously, helping you not miss a single customer.
The answers provided by the AI Chatbot to each customer will depend on their questions. By leveraging the data provided by customers, the chatbot will deliver the most relevant and optimal responses. This personalization enhances the customer experience, making interactions more meaningful and effective.
The automated chatbot ensures that your website operates 24/7 without interruptions. With instant responses and no waiting time, all customers will always receive the service they need.
Ecomkey offers a multi-platform AI Chatbot that enables your business to connect with customers across various channels, including Shopee, Tiki (E-commerce in Vietnam), Lazada, TikTok, Facebook, and more. The AI Chatbot from Ecomkey helps businesses save time and employee effort, thus improving customer experience and boosting sales.
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The use of AI Chatbots helps reduce the number of employees needed to serve customers without reducing the quality of interactions.
Chatbots can handle multiple customer requests simultaneously, which allows employees to dedicate more time to other important tasks.
Previously, employees had to reach out to customers through old methods like email, phone calls, or live chat. Now, AI Chatbots can respond to customer inquiries through various messaging apps. This will significantly reduce customer communication costs.
With the Chat Widget, you can customize and integrate a chat window from your Official Account directly onto your website. This feature allows customers to connect quickly and enables real-time support and consultation. As a result, you can improve customer service, increase sales, retain users, and create more effective connections.
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Automatically provide consultation and complete orders quickly
On time and consistent, consistent responses, ensuring no customer is missed.
Saves time and reduces workload
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