ECOMKEY supports customer care in the best way and automates, bringing a complete experience to customers. This helps ensure that you don’t miss out on any customers and increase your conversion rat.
Chat bot is capable of answering a large number of customers simultaneously
The answer the chat bot gives each customer will depend on their question. Based on the data provided by the customer, the most optimal answer will be given
24/7 availability is always the biggest benefit of chatbots. There is no waiting time. No customer will be missed
Ecomkey provides cross-platform AI chatbot, allowing your business to use chatbot on various platforms such as Shopee, Tiki, Lazada, Tiktok, Facebook and others. Ecomkey’s AI Chatbot helps businesses save time and effort for employees, improve customer experience, and increase sales
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The use of AI chatbot helps to reduce the number of staff required to serve customers
Chatbot can handle multiple customer requests, Freeing up staff time, businesses can focus on other more important tasks to increase global productivity
While employees must communicate with customers through traditional channels such as email, phone or live chat, AI chatbots can answer customer questions through other messaging applications. Reducing communication costs significantly increases the operational efficiency of the business
To change, update and upgrade functions and features. This helps businesses stay dynamic and quickly adapt to changes in customer needs
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Automatic consultation, fast closing
Timely consistent. Do not miss customers
Save time. Saving manpower
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